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Features

Everything Sentinel does, grouped by the job it does.

Capture enquiries, qualify them, sell, automate the routine and stay in control. Every feature below is in the product today.

Sentinel CRM home screen with the Focus list, won revenue against the monthly target, open pipeline, first-response time, win rate and an AI reply draft
Shown with demo data.

Capture

Unified inbox

WhatsApp, Instagram, Messenger and email conversations in one list, filtered by channel, owner or unread.

Learn more about unified inbox

Web forms

Embeddable lead forms with spam protection. Every submission becomes a lead with its source recorded.

Learn more about web forms

CSV import

Bring existing leads in from a spreadsheet, with columns mapped to Sentinel's fields.

Learn more about csv import

Qualify

B2B or B2C classification

Every lead is labelled business, consumer or needs review, with a confidence score and the signals behind it.

Learn more about b2b or b2c classification

Lead score and intent

A 0 to 100 score and an intent level from informational to high, so the hottest enquiries surface first.

Learn more about lead score and intent

Reply drafts

A suggested reply and next step for each lead, written for your team to check and send.

Learn more about reply drafts

Sell

Pipeline board

Drag deals across New, Contacted, Qualified, Proposal and Negotiation, with value and owner on every card.

Learn more about pipeline board

Focus list

Each salesperson's next actions in order: replies waiting, hot leads without an owner, overdue tasks.

Learn more about focus list

Quotes and invoices

Branded quotations customers accept online by typing their name, converted into invoices with one action.

Learn more about quotes and invoices

Automate

Rules

When a lead arrives, moves stage, turns high intent or is won, Sentinel assigns, tags, notifies or creates a task.

Learn more about rules

Timed checks

Catch leads with no response, assigned leads left unattended, deals stuck in a stage and overdue follow-ups.

Learn more about timed checks

Stage checklists

Steps each deal must complete before it moves on, available from the Growth plan.

Learn more about stage checklists

Control

Roles

Owner, admin, manager and executive roles decide who sees and changes what.

Learn more about roles

Two-factor sign-in

Authenticator-app codes for anyone who turns it on, plus lockout after repeated wrong passwords.

Learn more about two-factor sign-in

Audit log and recycle bin

A record of important changes, and 30 days to restore anything deleted by mistake.

Learn more about audit log and recycle bin

Every enquiry answered. Starting today.

Free for 2 users, no card required. Connect an inbox and your first leads are sorted in minutes.